We know everyone’s life and work may full of challenge and inconvenience rencetly.Due to the ongoing circustome we are currently facing, Vesgantti team ,through multiple discussion ,put forwards some measures to solve the shopping obstacle causing by Covid-19 ,we 'd like to inform our customers of the steps we are taking to ensure we can continue to provide you the best products and service as possible.
What please us is that there are no significant disruptions to the production and fulfilment of our orders. In order to continuously satisfy our customer’s daily shopping demand and essure customer’ safewe decide that all of our products’ price don’t increase at all,although the cost of production and logistics postage have been increase with Covid-19.Besides, Our manufacturers 、workers and delivery partners are working to the highest standards of hygiene as per the country ‘s polics. However, please note the below regarding delivery、return and discount.
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Home Delivery
The mattress below 25kg can be arranged to dispatch as usual,but the mattress over 25 kg might be some delayes for few days than usual.
Generally,our shipment time is 2-5 days .We ship out the items from that day you order .But causing by the Covid-19,the logistics may sometimes delay,we hope our customer can kindly understand the hard-working couriers and workers.
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Returns & 100-nights trial
We temporarily refuse the returns of items in this period of time, Returns are currently subject to a delay of approximately 3 weeks. Self-isolating customers need to inform us of a return within the 100-nights trial window.
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Discount
In oreder to thank you to all of our doctors, nurses, and healthcare professionals who insist on fighting with the pandemic and prevent our public health from the defend of the pandemic, Vesgantti team reward our healthcare pros discount! To all qualified healthcare professionals,you can enjoy 20% discount for any products in our store,Just reaching out to us at vesganttiuk@gmail.com.
From the team at vesgantti, we wish everyone all the best during this difficult time. We believe that we'll overcome the difficulty.