All Faqs

We're here to help! Our knowledge base & FAQs cover the mattress, shipping, returns, setup & your life with Vesgantti.

  • What Safety Certificates Does Vesgantti Have?
  • Why Does Vesgantti Cost So Much Less Than Other Mattresses?
  • Where Are Vesgantti Mattresses Shipped From?
  • How Do You Set Up The Vesgantti Mattress?
  • What Size Mattress Do You Make?
  • How Do I Know Which Mattress Size Is Right For Me?
  • Can I Use A Heating Pad?
  • Can The Vesgantti Mattress Be Used On Bunk Beds?
  • Is There A Weight Limit For The Vesgantti Mattress?
  • Can I clean Vesgantti’s Cover?
  • Will All Products In My Order Be Delivered At The Same Time?
  • CAN I Specify A Delivery Date?
  • Will You Remove My Old Mattress?
  • Do You Deliver On Saturday Or Sunday?
  • Why Have I Not Received My Order Confirmation Email?
  • How Much Is Delivery And How Long Does It Take?
  • Where Will My Item(s) Be Left?
  • Will The Delivery Courier Call Cefore Delivery?
  • Do You Ship To Foreign Countries?
  • Do I Need To Be Home For Delivery?
  • Can The Vesgantti Mattress Be Folded For Transport?
  • Which Courier Do You Use?
  • How Do I Track My Order?
  • How Do I Know Which Mattress Is Right For Me?
  • Why Do You Use Different Delivery Couriers?
  • What Happens If My Mattress Is Too Firm / Too Soft?
  • How Often Should I Replace My Mattress?
  • How Do I Move A Vesganti Mattress?
  • Can I Provide Additional Delivery Details?
  • What's The Difference Between Buying An Mattress Online And Buying On amazon?
  • Who Should Consider a Mattress Topper?
  • What Does This Limited Warranty Cover?
  • What Will Vesgantti Do?
  • DO You Offer Discounts?
  • Can I Use More Than One Discount Code On A Single Order?
  • Returns
  • How Do I Return Matress For Full Refund ?
  • How Can I Start The Return Process Of My Vesgantti Mattress?
  • Why Are There No Returns On the Vesgantti Sheets ?
  • How Do I Check On The Status Of A Refund?
  • My Product Arrived Deffective Or Damaged. What Should I Do?