Effective as of April 1, 2019.
Thank you for purchasing your Vesgantti product(s). We hold ourselves to high standards and are confident that you’ll be pleased with what you purchased (hereinafter your “mattress;” more generally, the “Product(s)”). However, if you are dissatisfied or if you discover a defect in your Product, simply review our 100-Night Trial Policy and Limited Warranties (below) and, if you believe that you are entitled to take advantage of their terms, please contact us at firstname.lastname@example.org for instructions on how to do so.
please note that both the 100-night trial policy and our limited warranties apply only to original purchasers of genuine vesgantti products who purchased their product(s) for ordinary household use directly from an authorized vesgantti distribution channel and, in the case of the 100-night trial, may apply only to those purchasers who purchased directly from vesgantti or our authorized distributor,. purchases made from amazon.com or other authorized retailers, may be subject to different or additional terms. please retain your purchase receipt so that you can present it to us if necessary. in addition, please note that both the 100-night trial policy and limited warranties apply only if the product in question is in the united states at the time you wish to return it.
100-Night Trial Policy (Please Review Carefully, as Product Terms May Vary)
If within the first 100 nights of receiving delivery of your new Vesgantti MATTRESS you're not completely satisfied—for any reason—you may return it for a refund. Please note that if you return a product under our 100-Night Trial Policy that we originally shipped to an address in scottish highlands, scottish islands, northern ireland, isle of man, isles of wight, channel islands and scilly islands, we will be unable to refund the shipping fees that you paid for the original delivery.And if it is out of quality problem ,we don't cover the return postage( ie. buy wrong size)
Your returned MATTRESS will likely be donated to charity. If a pickup of your Vesgantti mattress is necessary, Vesgantti will cover the related charges. However, because we cannot handle international shipping and logistics expenses, your mattress must be in the United Kingdom at the time you wish to take advantage of the 100-Night Trial Policy.
30-Night Trial Policy (Please Review Carefully, as Product Terms May Vary)
In the case of a Vesgantti pillow, topper, sheet,bench, the 30-Night Trial Policy applies as follows: If you’re not completely satisfied with your pillow, topper, sheet,bench within the first 30 nights of receiving delivery of same, reach out to our support team to initiate the return process by emailing to email@example.com. We will work with you to process it.
As noted above, our 100-Night Trial Policy and 30-Night Trial Policy applies only to original purchasers of genuine Vesgantti Products who purchased their product(s) directly from the website at vesgantti.co.uk , The 100-Night Trial Policy may not apply, or may apply differently, to purchases of Vesgantti Products via other authorized Vesgantti distribution channels (including Amazon.com, ebay etc), or from any other (unauthorized) sources. our 100-Night Trial Policy and 30-Night Trial Policy thus only applies during the period in which the Product is owned and controlled by the original purchaser of that Product.
Please retain your purchase receipt so that you can present it to us if necessary.